Madone Pelan, General Manager of the Boathouse Spa, Oak Bay Beach Hotel, has been named the 2024 Hotelier of the Year by Kostuch Media Ltd., the publishers of Hotelier and Foodservice and Hospitality magazines. She will receive this prestigious honor at the 35th Annual Pinnacle Awards on December 6, 2024, at the Fairmont Royal York in Toronto.
Known as the “Oscars” of the foodservice and hospitality industry, the Pinnacle Awards spotlight leaders who’ve made a lasting impact. Past honorees include icons like Isadore Sharpe, founder of Four Seasons Hotels. This year, Madone Pelan’s dedication to hospitality, innovation, and exceptional guest experiences has secured her a place among this elite group of industry visionaries.
“Over my 30-year career in hospitality, Hotelier Magazine has always been a touchstone for our industry,” Madone shared. “Being named Hotelier of the Year at the 35th Annual Pinnacle Awards is the highlight of my journey. I’m deeply honored to join the inspiring alumni who’ve shaped and motivated me throughout the years. Representing the West Coast at this incredible event is truly special.”
Under Madone’s leadership, the Oak Bay Beach Hotel has become one of Canada’s most celebrated luxury boutique hotels. Renowned for its breathtaking oceanfront views, world-class guest service, and unwavering commitment to excellence, the hotel has earned numerous accolades, including
- #1 Best Hotel in Canada and #19 in the World by Condé Nast Traveler Readers’ Choice Awards (2021)
- Business of the Year Award by the Tourism Industry Association of Canada (2023)
- Outstanding Customer Service Award from the Greater Victoria Chamber of Commerce (2024)
The Pinnacle Awards ceremony gathers the hospitality industry’s brightest talents and celebrates innovation, excellence, and the enduring spirit of the business.
About the Oak Bay Beach Hotel
Perched on the shores of the Pacific Ocean near Victoria, BC, the Oak Bay Beach Hotel offers unparalleled luxury and stunning views of the Salish Sea and Mount Baker. Just minutes from Oak Bay Village’s charming shops, cafés, and galleries, this 100-room boutique hotel features award-winning amenities like the Boathouse Spa, heated seaside mineral pools, and exceptional dining experiences.
Every guestroom and suite is designed with comfort, featuring floor-to-ceiling windows, custom DreamTop mattresses, Nespresso coffee machines, and spa-inspired bathrooms. At the Oak Bay Beach Hotel, every detail is thoughtfully curated to provide a one-of-a-kind Pacific Northwest experience.
Visit www.oakbaybeachhotel.com to learn more.
